Support

Welcome to the support documentation for Career Swipe. This comprehensive guide aims to assist you with any issues or queries you may encounter while using our mobile application. Please refer to the following sections to find the information you need:

Getting Started

This section provides information to help you get started with the mobile app:

• Installation and Setup: Find us on the App Store or Google Play under Career Swipe
• Account Creation: From the initial page you can create an account with simply your name and email address.
• Complete the onboarding process and you are ready to start.
• You can add additional information to your profile to get a more personalized experience.

 

Account Management

Learn how to manage your account within the app:

• Profile Management: Instructions on updating your profile information, including username, profile picture, and personal details.
• Privacy and Security: We make sure all your personal information is protected, We will never ask for personal information eg: credit card, passport number, sex, gender, or financial information. If you get a message from Career Swipe asking for any of this information, decline it and let us know.
• We only share information you consent to share (Work Experience and Education).
• Password Recovery: Steps to recover a forgotten password or change an existing one.

 

App Navigation

Discover how to navigate through the app efficiently:

• From the Main Menu, you can easily navigate and review the job opportunities by swiping down.
• To apply: click on a job, swipe right, upload your resume, and click apply. As simple as that.
• Notifications: When a hiring manager sends you a job notification, you can accept and move to a direct conversation with them or decline or provide feedback.

Features and Functionality

This section covers the app’s key features and functionality:

• Create a confidential profile.
• Chat with the hiring leader.
• Track your job
• Learn about new opportunities

Contacting Support

If you couldn’t find the answers you were looking for or need further assistance, please contact our support team:

• In the setting, you will find an option to contact us directly within the app.
• Support Email: [email protected]
• Support Phone: +1-514-991-7852

When contacting support, please provide the following information to help us assist you better:

• A detailed description of the issue or question.
• Best time to reach you.

We strive to provide timely and effective support to all our users. Your feedback is valuable to us, and we appreciate your patience.

Conclusion

We hope this support documentation has helped resolve any issues you encountered while using our services.